Raising the Standard for Medication Success in Oncology

Background

Community oncology practices are the backbone of cancer care in the United States, yet they operate under immense financial and operational pressure. Rising drug costs, shrinking reimbursement margins, and growing administrative complexity leave many practices stretched thin. Meanwhile, patients face some of the highest out-of-pocket costs in all of healthcare, creating a direct link between financial barriers and therapy delays or abandonment. The practices best positioned to thrive are those treating affordability not as a compliance task, but as a core part of care delivery.

Challenge

Oncology practices want to transform their patients' medication journey — but doing so at scale is hard. They need to expand access to lifesaving therapies, reduce bad debt and uncompensated care, protect margins, and still deliver the high-touch, "white-glove" experience patients expect. Without the right infrastructure, these goals compete with each other, leaving financial navigators overwhelmed and patients underserved.

Solution

TailorMed's comprehensive, end-to-end platform gives oncology practices the tools to make medication success a reality at every step of the patient journey. The platform proactively identifies financially at-risk patients and efficiently matches them to relevant assistance from over 6,000 programs. It then streamlines and expedites enrollment, reducing the administrative burden on staff, and enables practices to manage applications, track collected assistance, and measure program success over time.

Results

• Boosted claimed copay assistance by $3M+ at CARTI and $2M+ at New England Cancer Specialists
• Helped practices reach 54% more patients and secure 57% more program approvals
• Reduced accounts receivable days on claims by 49% at Munson Healthcare, driving efficiency across billing operations
• Enabled practices to remove barriers to care at scale, without adding headcount

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"TailorMed aligns assistance to those who need it most and removes administrative complexities."		CARTI
“The spike in revenue generated led to TailorMed paying for itself within a month.”		Highlands Oncology Group
"With TailorMed, we've increased the number of people we're helping and the amount of funding we've secured."		New England Cancer Specialists
“Now I tell patients, ‘I’m going to transfer you to my copay card team,’ TailorMed Complete.”		Munson Healthcare
“TailorMed has enabled us to create opportunities for more patients in our communities without financial resources.”.		AO Multispecialty Clinic
“We needed something that could operationalize the expansion and make it more functional without being too manual an undertaking for our staff.”		Moffitt Cancer Center