TailorMed Core

A care team end-to-end solution for financial assistance

Surfacing financial assistance programs using automation and AI to manage full program lifecycle, deeply integrated with health system IT, supporting every medication encounter.

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End-to-End Medication Success Platform

Many support programs exist, but accessing and utilizing these programs is still manual, decentralized and full of friction

Teams are forced to search across systems, re-enter data, complete applications, and track status manually.

As patient volume increases:

  • Assistance is missed
  • Therapy is delayed
  • Financial loss grows
TailorMed Core brings the entire program lifecycle into one unified system, deeply integrated with IT systems to remove manual work, automating eligibility and enrollment through claims processing, PAP fulfillment, renewals, analytics, and more.

It automates and executes the end-to-end workflows required to get patients on therapy and keep them there, including:

Navigation

Automated eligibility, enrollment, renewals, claims, and tracking to manage medication access programs end-to-end

Pharmacy

Dedicated PAP management with integrated workflows for orders, inventory, and tracking, ensuring medications reach patients faster

Insights

Real-time analytics and reporting across programs, uncovering opportunities to improve access, performance, and outcomes

Funds Management

Fully configurable end-to-end management of internal assistance funds and hardship programs, including eligibility, allocation, tracking, and reporting across all organizational programs

Replace Manual Work with Scalable Workflows

With TailorMed Core:

Patients in need of financial assistance are identified automatically

Eligibility is automated using real-time data

Work is organized into queues instead of spreadsheets and emails

Documentation and signatures are digitally captured without manual follow-up

Prescription status is visible without switching systems

Enrollment is completed digitally within the platform

Automation, AI, and Integrations in One Platform

Express Enroll

Fully automated enrollment into copay, PAP, and support programs - with direct integration into pharma support programs.

SmartSign

Capture digital signatures from patients 
and providers on the spot — no paperwork, no delays.

Deep Data Integrations

Keep patient, prescription, and program data accurate and in sync — via HL7/FHIR, TailorMed API, or SFTP.

TailorMed Connect

Gives patients a simple, digital way to navigate access, affordability, and adherence throughout their treatment journey.

Auto PDF

Instantly populate any program form with live EHR data — eliminating manual entry and reducing errors.

TeamMate AI

Search programs, surface eligible patients, and streamline workflows — with in-context generative AI assistant built for navigators.

Platform Features Include

Built for Teams Managing Patient Access, Affordability and Adherence

TailorMed Core is used by:

Medication Access Teams

Specialty Pharmacy Teams

Financial Navigators

Revenue Cycle Teams

Care Coordinators

Oncology and Specialty Clinics

These teams use TailorMed Core to manage high volumes of patients, process enrollments, and secure financial assistance efficiently.

TailorMed Core is the End-to-End Platform for Care Teams.

It works alongside other TailorMed solutions to coordinate the full patient journey:

TailorMed Connect

A self-serve, patient-facing experience for enrollment, financial assistance, education, reminders, and engagement.

TailorMed Complete

A tech-enabled service combining AI, automation, and expert teams to deliver high-performance, empathetic financial assistance and medication access support.

TailorMed Amplify

Digital manufacturer solutions that improve access and time to therapy, deployed across the TailorMed network.

TailorMed Alliance

A digital portfolio of partner solutions to accelerate care, and reach more patients, together.

Delivering Meaningful Outcomes for Patients and Providers

Faster time to therapy

Increased enrollment in financial assistance programs

Reduced manual workload for staff

Greater visibility into patient status

Improved adherence and therapy continuation

Increase financial performance and drive up revenue collection

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“It’s helped us connect more patients to financial assistance than we ever could before.”

“We’re able to act quickly when funding becomes available, which is critical for patients who can’t wait.”

“This platform makes it possible to identify and secure financial support for patients who might otherwise go without treatment.”

“The platform is incredibly user-friendly. Our team was able to get up and running quickly.”

“It’s intuitive and easy to navigate, even for new users.”

“The ability to match patients to programs and pre-populate applications saves an incredible amount of time.”

“Real-time alerts for funding availability are one of the most valuable features we use every day.”

“Tracking, reporting, and filtering capabilities give us the visibility we need to manage patient support effectively.”

"TailorMed has transformed how we approach financial assistance. It streamlines the process, improves efficiency, and helps us connect more patients to the support they need.”

“This platform turns financial navigation into a proactive, data-driven process. It allows us to identify opportunities earlier and improve outcomes for our patients.”

“We’re able to help more patients, more efficiently, with better visibility into available resources. That’s been a game changer for our organization.”

Extend Your Care Team with Expert Support

TailorMed Complete combines AI, automation, and expert teams to deliver high-performance, empathetic medication access support at scale.

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